After Sales Support

Lift and Access: Your source for aftermarket and after sales support products for forklifts, cranes, and powered access equipment.

TVH Introduces New LED Beacon

Date: 18-09-2018 / Author: kscally
TVH LED Beacon

TVH in the Americas (TVH) added a new LED beacon series to their lineup of quality replacement parts and accessories for the material handling and industrial equipment industries.

The SY22059 series is a high-profile beacon available in either permanent or magnetic mount options. These beacons not only flash, but also rotate, providing the functionality of a strobe or rotator in one light.

Terex AWP Overhauls Aftermarket Parts Team to Enhance Customer Support

Date: 07-09-2018 / Author: kscally
Ryan Lusso

The North American aftermarket parts team of Terex AWP, Redmond, Washington, is undergoing changes to better meet customers’ needs and serve the market demands for Genie Genuine Parts, under the leadership of Matt Treadwell, the new Genie vice president of parts and services.

TVH Opens New Distribution Center

Date: 05-09-2018 / Author: kscally
TVH Portland

TVH in the Americas (TVH), replacement parts and accessories provider for the material handling and equipment industries, added a distribution center in Portland, Oregon.

New Terex Service Center Opens in Pennsylvania

Date: 27-06-2018 / Author: kscally
Terex Service Center Lancaster
Terex Service Center Lancaster

WATERTOWN, S.D. –– Terex opened a new Service Center in the Lancaster, Pennsylvania, area.

The company previously had a service center located in Thomasville. The new location is closer to a greater percentage of Terex equipment customers and team members. The 35,000-sq.-ft. facility allows Terex technicians to work safely and more efficiently, while providing room to grow.

New Video Series Eases HoistCam Installation

Date: 19-06-2018 / Author: kscally
HoistCam videos

NORFOLK, Va. - Netarus LLC launched a video series to ease self-installation and troubleshooting of its HoistCam remote camera monitoring systems.

Video topics include system startup instructions for HoistCam HC140, HC180, HC190, and WinchCam; mounting the monitor; setting up the MDVR for HoistCam Director; and troubleshooting Pan-Tilt-Zoom.

JCB Adds Sigma to North American Dealer Network

Date: 19-06-2018 / Author: kscally
Sigma JCB

SAVANNAH, Ga. – JCB expanded its North American dealer network with the addition of Sigma JCB, a division of Sigma Equipment, located in Miami.

J.T. Bates to Offer Damage Protection for Construction Equipment

Date: 22-05-2018 / Author: kscally

HILLIARD, Ohio –  J.T. Bates Insurance Group will offer Physical Damage Protection to provide physical damage coverage for equipment financed for sale or long-term lease.

The new service will be available June 25 from the insurance group, which is a division of J. Griffin Ricker & Associates that specializes in risk management products for equipment dealers, rental companies, and material handling equipment dealers.

Deutz Power Centers Are Now Authorized Genie Service Centers

Date: 22-05-2018 / Author: kscally
Deutz Genie service center

NORCROSS, Ga. – Deutz Corporation and Terex AWP have partnered to make Deutz Power Centers authorized service and parts centers for Genie-branded MEWPs. 

The Deutz Power Center locations in Chicago; St. Louis; Kansas City, Missouri; and Rock Hill, South Carolina are equipped to perform service, warranty, unplanned repairs, and supply service parts for Genie Z and S booms, GS scissors lifts, and GTH telehandlers.

Trojan Battery Selects Distributor for Japan

Date: 22-05-2018 / Author: kscally

SANTA FE SPRINGS, Calif. – Deep-cycle battery manufacturer Trojan Battery Co. LLC appointed Okada Corp. as a master distributor in Japan.
 
“Okada’s team of battery experts can now effectively support the Trojan brand for customers throughout Japan, as well as ensure that they have access to Trojan’s broad portfolio of deep-cycle battery products,” said Takeya Suzuki, deputy general for Okada.  “Okada’s dedicated team of professionals is looking forward to providing the region’s Trojan Battery customers with the highest level of sales and technical support services.”
 

Dinolift Names New U.S. Distributor

Date: 15-05-2018 / Author: kscally
Dinolift RBG

Dinolift appointed RBG Inc., of Raymond, New Hampshire, as its new distributor in the United States.

This change reflects the manufacturer’s move from a single distributor model towards a more regional presence with support for the complete Dinolift product range.

Pages