After Sales Support

Lift and Access: Your source for aftermarket and after sales support products for forklifts, cranes, and powered access equipment.

TVH Launches Mobile-Friendly Ecommerce Site

Date: 09-05-2018 / Author: kscally

TVH in the Americas (TVH) redesigned its ecommerce website, IRMN, offering customers a more convenient and user-friendly experience.

This new website has an easy-to-navigate functionality that it is now mobile friendly, making it easier for customers to place orders or research parts from their smartphone, tablet, or any other device.

Key elements of the redesigned site include:

Haulotte’s Diagnostic App Now on Google Play, App Store

Date: 04-05-2018 / Author: kscally

Haulotte’s Diag, a free diagnostic application that allows wireless access for maintenance technicians to program, troubleshoot, calibrate, and generally diagnose nearly all Haulotte machines with their own devices, is now available for download on Apple and Android devices. 

The app aims to reduce intervention time in the event of breakdown and improve productivity by allowing technicians to find the right repair solution in all circumstances.

Find U.S. Battery Dealers Faster with New Web Locator System

Date: 19-03-2018 / Author: kscally
U.S. Battery Website

CORONA, Calif. – U.S. Battery Manufacturing created a new dealer locator system on its www.usbattery.com website.

The new dealer locator page is faster, easier to use, and designed to drive potential customers to a dealer-branded “mini site” where additional images, marketing promotions, featured U.S. Battery products, and direct contact information to expedite sales are all available.

Perkins Engines Delivers Field Proven Technology and Industry Leading Global Range at World of Concrete 2018

Date: 24-01-2018 / Author: fmotz

Perkins Engines, with an industry leading global product range (8.2-597 kW; 11 – 800 hp) serving the construction industry, will showcase its dual certified offerings including its 9L 1706J engine, products from its Perkins® Syncro engine line and more at World of Concrete 2018. Perkins will also showcase its innovative aftermarket offerings – the Perkins® SmartCap and Perkins® My Engine App – demonstrating further proof that Perkins is a trusted supplier of dependable engines and product support to this important market.

Caterpillar Grows Service and Repair Choices, Including the Launch of Yellowmark™ Parts

Date: 12-12-2017 / Author: fmotz

In August of this year, Caterpillar communicated a new corporate strategy to its global dealer network – a strategy led and defined by a new purpose statement, “Our solutions help our customers build a better world.” Through partnerships with Cat® dealers and investment in digital-enabled solutions and services for the aftermarket, Caterpillar is one step closer to fulfilling this purpose.

Genie Tech Pro Link Offers Equipment Diagnostics in the Palm of Your Hand

Date: 01-11-2017 / Author: fmotz
Genie Tech Pro Link Handheld Device
Adam Halley, Director of Product Management Explains

Whether in the shop or in the field, service technicians working on aerial work platforms (AWPs), or mobile elevated work platforms (MEWPs), are always looking for easy-to-use tools to help them quickly resolve equipment issues.

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