After Sales Support

Lift and Access: Your source for aftermarket and after sales support products for forklifts, cranes, and powered access equipment.

TVH Opens New Distribution Center

Date: 05-09-2018 / Author: kscally
TVH Portland

TVH in the Americas (TVH), replacement parts and accessories provider for the material handling and equipment industries, added a distribution center in Portland, Oregon.

New Terex Service Center Opens in Pennsylvania

Date: 27-06-2018 / Author: kscally
Terex Service Center Lancaster
Terex Service Center Lancaster

WATERTOWN, S.D. –– Terex opened a new Service Center in the Lancaster, Pennsylvania, area.

The company previously had a service center located in Thomasville. The new location is closer to a greater percentage of Terex equipment customers and team members. The 35,000-sq.-ft. facility allows Terex technicians to work safely and more efficiently, while providing room to grow.

New Video Series Eases HoistCam Installation

Date: 19-06-2018 / Author: kscally
HoistCam videos

NORFOLK, Va. - Netarus LLC launched a video series to ease self-installation and troubleshooting of its HoistCam remote camera monitoring systems.

Video topics include system startup instructions for HoistCam HC140, HC180, HC190, and WinchCam; mounting the monitor; setting up the MDVR for HoistCam Director; and troubleshooting Pan-Tilt-Zoom.

JCB Adds Sigma to North American Dealer Network

Date: 19-06-2018 / Author: kscally
Sigma JCB

SAVANNAH, Ga. – JCB expanded its North American dealer network with the addition of Sigma JCB, a division of Sigma Equipment, located in Miami.

J.T. Bates to Offer Damage Protection for Construction Equipment

Date: 22-05-2018 / Author: kscally

HILLIARD, Ohio –  J.T. Bates Insurance Group will offer Physical Damage Protection to provide physical damage coverage for equipment financed for sale or long-term lease.

The new service will be available June 25 from the insurance group, which is a division of J. Griffin Ricker & Associates that specializes in risk management products for equipment dealers, rental companies, and material handling equipment dealers.

Deutz Power Centers Are Now Authorized Genie Service Centers

Date: 22-05-2018 / Author: kscally
Deutz Genie service center

NORCROSS, Ga. – Deutz Corporation and Terex AWP have partnered to make Deutz Power Centers authorized service and parts centers for Genie-branded MEWPs. 

The Deutz Power Center locations in Chicago; St. Louis; Kansas City, Missouri; and Rock Hill, South Carolina are equipped to perform service, warranty, unplanned repairs, and supply service parts for Genie Z and S booms, GS scissors lifts, and GTH telehandlers.

Trojan Battery Selects Distributor for Japan

Date: 22-05-2018 / Author: kscally

SANTA FE SPRINGS, Calif. – Deep-cycle battery manufacturer Trojan Battery Co. LLC appointed Okada Corp. as a master distributor in Japan.
 
“Okada’s team of battery experts can now effectively support the Trojan brand for customers throughout Japan, as well as ensure that they have access to Trojan’s broad portfolio of deep-cycle battery products,” said Takeya Suzuki, deputy general for Okada.  “Okada’s dedicated team of professionals is looking forward to providing the region’s Trojan Battery customers with the highest level of sales and technical support services.”
 

Dinolift Names New U.S. Distributor

Date: 15-05-2018 / Author: kscally
Dinolift RBG

Dinolift appointed RBG Inc., of Raymond, New Hampshire, as its new distributor in the United States.

This change reflects the manufacturer’s move from a single distributor model towards a more regional presence with support for the complete Dinolift product range.

TVH Launches Mobile-Friendly Ecommerce Site

Date: 09-05-2018 / Author: kscally

TVH in the Americas (TVH) redesigned its ecommerce website, IRMN, offering customers a more convenient and user-friendly experience.

This new website has an easy-to-navigate functionality that it is now mobile friendly, making it easier for customers to place orders or research parts from their smartphone, tablet, or any other device.

Key elements of the redesigned site include:

Haulotte’s Diagnostic App Now on Google Play, App Store

Date: 04-05-2018 / Author: kscally

Haulotte’s Diag, a free diagnostic application that allows wireless access for maintenance technicians to program, troubleshoot, calibrate, and generally diagnose nearly all Haulotte machines with their own devices, is now available for download on Apple and Android devices. 

The app aims to reduce intervention time in the event of breakdown and improve productivity by allowing technicians to find the right repair solution in all circumstances.

Pages