After Sales Support

Lift and Access: Your source for aftermarket and after sales support products for forklifts, cranes, and powered access equipment.

Deutz Power Centers Are Now Authorized Genie Service Centers

Date: 22-05-2018 / Author: kscally
Deutz Genie service center

NORCROSS, Ga. – Deutz Corporation and Terex AWP have partnered to make Deutz Power Centers authorized service and parts centers for Genie-branded MEWPs. 

The Deutz Power Center locations in Chicago; St. Louis; Kansas City, Missouri; and Rock Hill, South Carolina are equipped to perform service, warranty, unplanned repairs, and supply service parts for Genie Z and S booms, GS scissors lifts, and GTH telehandlers.

Trojan Battery Selects Distributor for Japan

Date: 22-05-2018 / Author: kscally

SANTA FE SPRINGS, Calif. – Deep-cycle battery manufacturer Trojan Battery Co. LLC appointed Okada Corp. as a master distributor in Japan.
 
“Okada’s team of battery experts can now effectively support the Trojan brand for customers throughout Japan, as well as ensure that they have access to Trojan’s broad portfolio of deep-cycle battery products,” said Takeya Suzuki, deputy general for Okada.  “Okada’s dedicated team of professionals is looking forward to providing the region’s Trojan Battery customers with the highest level of sales and technical support services.”
 

Dinolift Names New U.S. Distributor

Date: 15-05-2018 / Author: kscally
Dinolift RBG

Dinolift appointed RBG Inc., of Raymond, New Hampshire, as its new distributor in the United States.

This change reflects the manufacturer’s move from a single distributor model towards a more regional presence with support for the complete Dinolift product range.

TVH Launches Mobile-Friendly Ecommerce Site

Date: 09-05-2018 / Author: kscally

TVH in the Americas (TVH) redesigned its ecommerce website, IRMN, offering customers a more convenient and user-friendly experience.

This new website has an easy-to-navigate functionality that it is now mobile friendly, making it easier for customers to place orders or research parts from their smartphone, tablet, or any other device.

Key elements of the redesigned site include:

Haulotte’s Diagnostic App Now on Google Play, App Store

Date: 04-05-2018 / Author: kscally

Haulotte’s Diag, a free diagnostic application that allows wireless access for maintenance technicians to program, troubleshoot, calibrate, and generally diagnose nearly all Haulotte machines with their own devices, is now available for download on Apple and Android devices. 

The app aims to reduce intervention time in the event of breakdown and improve productivity by allowing technicians to find the right repair solution in all circumstances.

Find U.S. Battery Dealers Faster with New Web Locator System

Date: 19-03-2018 / Author: kscally
U.S. Battery Website

CORONA, Calif. – U.S. Battery Manufacturing created a new dealer locator system on its www.usbattery.com website.

The new dealer locator page is faster, easier to use, and designed to drive potential customers to a dealer-branded “mini site” where additional images, marketing promotions, featured U.S. Battery products, and direct contact information to expedite sales are all available.

Perkins Engines Delivers Field Proven Technology and Industry Leading Global Range at World of Concrete 2018

Date: 24-01-2018 / Author: fmotz

Perkins Engines, with an industry leading global product range (8.2-597 kW; 11 – 800 hp) serving the construction industry, will showcase its dual certified offerings including its 9L 1706J engine, products from its Perkins® Syncro engine line and more at World of Concrete 2018. Perkins will also showcase its innovative aftermarket offerings – the Perkins® SmartCap and Perkins® My Engine App – demonstrating further proof that Perkins is a trusted supplier of dependable engines and product support to this important market.

Caterpillar Grows Service and Repair Choices, Including the Launch of Yellowmark™ Parts

Date: 12-12-2017 / Author: fmotz

In August of this year, Caterpillar communicated a new corporate strategy to its global dealer network – a strategy led and defined by a new purpose statement, “Our solutions help our customers build a better world.” Through partnerships with Cat® dealers and investment in digital-enabled solutions and services for the aftermarket, Caterpillar is one step closer to fulfilling this purpose.

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