Billy Cook

/

Billy Cook is sales director for Crane Inspection & Certification Bureau, an international training organization with U.S. training centers in Orlando, Fla., and Houston, Texas. CICB commissioned the Empire Research Group to investigate the greatest challenges being faced by managers and operators of cranes. This article, excerpted from a presentation Cook made at the Construction Users Roundtable 2011 National Conference, held in Chandler, Ariz., in November, touches on highlights from that research. For more information, write to info@cicb.com.