Palmer Johnson Equipment to Open Reconditioning Center

Palmer Johnson Equipment to Open Reconditioning Center

Palmer Johnson Equipment, in Sun Prairie, Wisconsin, is now offering off-highway equipment reconditioning and is planning to open a dedicated facility for those services in June 2019.

In November, the company broke ground on the 20,000-sq.-ft. reconditioning facility. This innovative space will allow for a rapid expansion in the volume, size, and scope of equipment that can be serviced. Production capacity is expected to increase to 15-20 times current levels, in part due to the Palmer Johnson Off-Highway Powertrain Reman Center, located across the street, a benefit that can reduce some multi-week repairs to hours.

The facility will have 25-ft. hook height on 15-ton cranes covering its open floor plan. It will have seven bays for equipment repair and over 100 ft. of open space suitable for service of almost any type of equipment.

Palmer Johnson is currently reconditioning equipment in its existing facilities in Sun Prairie, St. Louis, and Kansas City, Kansas. In addition to the new Sun Prairie facility, Palmer Johnson hopes to expand into the Los Angeles market in 2019.

“This is part of our long-term strategy, which is to be the leading independent off-highway service network in North America,” said Craig Parsons, president and owner of Palmer Johnson. “Attracting and retaining highly qualified service technicians is our industry's No. 1 growth barrier. This shortage is only going to grow worse over the next decade. We believe there will be fewer service independents capable of servicing off-highway equipment at a high level. We are taking steps now to ensure our service department is there to meet our customers' needs in the next two, five, 10, and 20 years.”

Parsons said Palmer Johnson is excited to expand into this area. 

“Currently, we are targeting equipment reconditioning programs that fit into two broad categories: low volume, two to 10 pieces of equipment per year, and medium volume, 10-30 per year,” he said. “We believe by doing this we can get a variety of equipment work in and ramp up successfully fulfilling our customer commitments. These two types of programs allow for volume incentives and productivity gains to happen quickly.”

All machines are carefully considered. Current programs have included telehandlers and boom lifts, among other equipment.

Palmer Johnson offers two reconditioning levels: PJ ReNew, which is remanufactured and certified to OEM specs with a one-year warranty, and PJ ReFresh, which is refurbished to OEM specs with a six-month warranty.

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