Cattron Establishes Service Department in Chin

Cattron Group International, Inc, (CGI) global manufacturer of industrial remote controls, related products and professional services for the industrial, mining, commercial mobile and railway markets, announced today the appointment of Jason Chen as a service technician for Cattron Controls Asia Pacific Ltd. located in Shanghai. He will report directly to Martin Chen, marketing and sales manager.

Jason Chen most recently worked with an engineering company analyzing and servicing printed circuit boards that used surface-mount technology, and brings two years of experience in the remote control industry to Cattron. “Jason adds valuable remote control servicing and technical project experience as well as customer service and problem solving skills to Cattron’s China operation,” said Martin Chen.

Jason Chen’s responsibilities include installation supervision and aftermarket service of the company’s industrial products throughout China. In addition to providing technical service support, he will provide technical training for OEMs, dealers, distributors and end users in China.

“Jason’s addition to Cattron Controls Asia Pacific Ltd. demonstrates Cattron’s commitment to China’s growing industrial remote control market, said Jim Robertson, executive director-business development for Cattron Group International. “We are extremely pleased that Jason has elected to join the Cattron team. In addition to his customer service ability, his technical and problem solving skills bring invaluable technical expertise to Cattron’s operation in China. We are looking forward to working with him to help us grow our business in China.”

Celebrating nearly 65 years of radio frequency (RF) and industrial remote control experience, Cattron companies have a total installed base of over 150,000 remote control systems for over 7,000 customers throughout the world. Cattron’s remote control products are suitable for all industries including but not limited to railway, construction, shipyards, mining, aerospace, steel, military, agriculture, shipping, utility vehicles, and material handling including Electric Overhead Traveling (EOT) Bridge Cranes.