JLG Industries Inc., an Oshkosh Corporation company and a leading global manufacturer of aerial work platforms and telescopic material handlers, has promoted several company veterans and reorganized critical customer-facing positions in its Ground Support aftermarket organization to help ensure superior service.
Brent Miller was named JLG Industries vice president – aftermarket sales, North America. He will lead the region's sales and distribution. Miller is also responsible for key accounts and developing new channels to market in the region. He joined JLG in 2003 and most recently was district sales manager in the southern central U.S. Miller reports to Chris Mellott, JLG Industries vice president of customer support and aftermarket development – Americas.
Todd Earley has been promoted to JLG Industries director of sales – remarketing. He also reports to Mellott. In this expanded position, Earley will be responsible for used-equipment sales and reconditioning services, as well as management of the rental fleet, service and repair, and the service provider network. Earley will oversee branch service managers and customer support representatives in JLG’s Houston, Riverside, Calif., and Bedford, Pa., facilities. Earley joined JLG in 2004 and was district sales manager – aftermarket sales before this promotion.
Mike Thomas has been promoted to JLG Industries service manager – North America, reporting to Earley. In his new position, Thomas will expand the JLG Service Provider program and drive revenue streams at the Houston, Riverside, and Bedford facilities. Thomas has held a variety of positions in manufacturing and Ground Support since joining JLG in 2005.
Travis Myers, JLG Industries director of customer support and aftermarket development – North America, will now be responsible for all customer advocate support, the service contact center, and data management for support personnel activity in North America. Myers joined the company in 1996 and has held various roles in the aftermarket organization.
In making the appointments, Tim Morris, JLG Industries senior vice president of sales, market development, and customer support, said, “These changes reflect JLG’s ongoing commitment to provide all customers – not just those who purchase new machines – with the highest level of support through their entire ownership experience.”
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