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New Web-Based Phone Program Helps Appraise Equipment Damage | Industry News

Property Damage Appraisers (PDA), Fort Worth, Texas, has launched PDA Xpress, a tool that turns customers’ smartphones into super-fast and easy-to-use appraisal tools that lighten adjusters’ workloads by managing appraisals.

PDA Xpress increases efficiency, decreases cycle time to three hours or less and helps adjusters close claims quickly,  the company said.

“Our solution takes virtual estimating a step further than any other. PDA is the only company that offers a smartphone appraisal tool that’s available for autos and heavy equipment, as well as a national network of professional appraisers to manage the appraisal process,” said Tom Dolfay, CEO of PDA.

One benefit of PDA Xpress is that it’s web based. That eliminates the need for customers to spend valuable phone space downloading an app. To file a claim, all adjusters need to do is text a link to a user’s phone. Through the link, vehicle owners will access PDA Xpress, take photos of their damaged vehicles and equipment, and easily submit their photos through the web-based tool.

PDA then reviews the images, completes an estimate, and returns the finished estimate to the adjuster for repairs within three business hours, eliminating the need to schedule an appraisal or visit a body shop.

With PDA Xpress, the entire estimate process is managed by PDA, not the adjuster, dramatically reducing time and simplifying the process for the vehicle or equipment owner. 

“Our turnkey solution dramatically cuts appraisal costs and helps resolve claims in less than three hours. This is a vast improvement to the norm and very appealing to adjusters as PDA handles the entire process for them,” Dolfay said. 

In addition to autos, PDA Xpress is perfect for claims on medium-duty and heavy-duty trucks and trailers as well as other heavy equipment.

If damage cannot be appraised through images alone, PDA will dispatch an experienced appraiser from its nationwide network. The process is managed through PDA, requiring no extra effort from adjusters.


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