Terex Aerial Work Platforms (AWP), Redmond, Wash., announced that the Terex Roadbuilding manufacturing location in Fort Wayne, Ind., will now provide Genie 360° aftermarket support services for Genie aerial and Terex branded products, as well as competitive brands in the market.
“The Terex Fort Wayne facility will serve as a convenient service location for our customers based in the Midwest, including the markets of Chicago, Detroit and Indianapolis,” said Thor Wickstrom, director of sales, Terex AWP. “This location offers an extremely experienced staff with decades of equipment refurbishment and repair expertise.”
Today there are 17 Terex service centers and more than 200 field and service technicians located throughout the United States equipped to provide maintenance repair and reconditioning services for various makes and models of aerials, cranes, telehandlers, utility equipment, winches, service bodies and portable lighting. Additional offerings include frequent and annual inspection services; maintenance contracts; warranty and service bulletin work; damage and routine repairs; and insurance estimates.
Maintenance and repair services are important components of the Genie 360° aftermarket offerings. Genie 360° is a comprehensive collection of customer support services – ranging from parts to refurbishment – that provides customers a dedicated team of solutions professionals.
“We are looking forward to providing the great service that our aerial customers have become so accustomed, now from our Fort Wayne location,” said Mohammed Nadeem, general manager at the Fort Wayne facility. “While Terex provides a wide range of equipment to many different customer bases, we are leveraging our collective experience to be closer than ever to those customers.”
Terex service centers are located throughout the United States, including facilities in: Seattle, and Spokane, Wash.; Sacramento, Fontana, and Modesto, Calif.; Phoenix, Ariz.; Denver, Colo.; San Antonio, Waco, and Fort Worth, Texas; Portland, Ore.; Nashville, Tenn.; Birmingham, Ala.; North Little Rock, Ark.; Richmond, Va.; and Charlotte, N.C.
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