Yancey Bros. Cat, the nation’s oldest Caterpillar dealer, Austell, Ga., recently completed implementing SmartEquip technology in their Cat Rental Store locations.
By using SmartEquip’s Enterprise application, Yancey is automating service processes, increasing technician productivity, eliminating parts order errors, and improving the up-time and availability of its rental fleet.
The seamless integration of the SmartEquip and Wynne Systems RentalMan applications will allow Yancey to integrate with the manufacturers of over 200 brands of equipment that participate in the SmartEquip Network.
Billy Holliday, Yancey's vice president for rental services said, "Yancey is committed to growing its equipment fleet as well as the number or rental locations to meet the needs of its customers throughout the state of Georgia. SmartEquip technology is a great addition to our company because it simplifies our maintenance and repair workflow by eliminating over 50% of the steps in the current process."
Holliday added that the efficiency lets Yancey to make the best use of technicians and parts staff and also establishes a single, consistent process that is easy to use, reduces errors, and improves productivity.
Holliday said he believes that SmartEquip will let Yancey shorten the repair and maintenance cycle, which will result in improved fleet availability and customer satisfaction.
Yancey Rents is a Cat Rental Store associated with the Yancey Bros. Co. It operates nine locations in Georgia, with a 10th opening in Kennesaw this fall.
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