JLG Industries, Inc., an Oshkosh Corporation business and a global manufacturer of mobile elevating work platforms (MEWPs) and telehandlers, has announced that customers can now source parts for AUSA equipment through the JLG Online Express eCommerce platform.
The parts available include components for AUSA wheeled dumpers, rough terrain forklifts and compact telehandlers. These machines are designed for use in residential, civil and road construction, as well as industrial and agricultural material handling.
Following JLG’s acquisition of AUSA in September 2024, the company has completed a system integration that provides AUSA equipment owners with access to JLG’s online parts ordering system.
“Access to parts is critical to maintaining uptime, and bringing AUSA parts into Online Express represents a significant improvement in service for our customers,” said Bob Nelson, vice president and general manager of JLG. “With this move, AUSA customers can take advantage of JLG’s expansive parts distribution network, streamlined parts ordering process, improved delivery times and local customer support in North America.”
Key Benefits for AUSA Customers Using JLG Online Express:
“This integration provides AUSA customers with a faster, more efficient way to find and order the parts they need, improving service and minimizing equipment downtime,” Nelson added.
All AUSA parts orders are now processed exclusively through JLG’s Online Express. Customers can visit onlineexpress.jlg.com to explore the expanded parts ordering capabilities.
Customers without a JLG account are encouraged to complete a credit application to ensure uninterrupted access. For assistance, contact credit@jlg.com.
For more information about AUSA machines, visit ausa.com. For details on JLG products and services, visit jlg.com.
Lift & Access is part of the Catalyst Communications Network publication family.
