LGMG Opens Multi-Brand Equipment Service Center in Charlotte

LGMG North America has opened a service center in the Charlotte, North Carolina, area to provide major repairs and other service work for construction, rental, and utility equipment from multiple manufacturers.

The 25,000-square-foot facility is LGMG North America's first service center. It supports mixed fleets, servicing both LGMG equipment and machines from other original equipment manufacturers. Rental companies, contractors, and utility companies can use the facility for major repairs, inspections, reconstructions, and refurbishments.

Equipment serviced at the center includes aerial work platforms (AWPs), mobile elevating work platforms (MEWPs), telehandlers, utility tractors, truck-mounted machines, excavators, and forklifts.

“Rental companies have to make decisions every day about where their technicians’ time is best spent,” said Jerome Kale, branch manager, LGMG North America. “If they have a major repair that will take several days, they can send that work to us and keep their technicians focused on getting other equipment ready to go back out. By outsourcing large-scale repairs, fleet owners can help maximize technician productivity, improve equipment availability and return machines to service more quickly.”

The service center handles structural repairs, including boom and rotation bearing replacements, as well as system overhauls such as extend and retract cable replacements. Other services include wiring harness work, hydraulic hose replacement, remounts, and extensive damage repairs. The facility also performs equipment reconstructions and refurbishments.

LGMG said the service center is intended to help rental companies and other fleet operators send larger repair projects to specialized technicians while keeping their own technicians focused on routine maintenance and preparing equipment for rental.

The facility targets a turnaround time of 28 days or less for major repairs. It also sources and supplies parts for a range of equipment, including original equipment manufacturer and quality aftermarket parts where available.

Located in an area with a concentration of rental and construction activity, the Charlotte-area service center expands LGMG's service capabilities in the Southeast. The company said the facility addresses a local need for specialized repair services and extends its support for rental fleets beyond equipment delivery.