Terex Utilities has launched a new E-commerce platform to give customers the type of shopping experience today’s online buyers expect.
The new platform offers one-stop shopping for tools and accessories used in the utilities industry and beyond. Many of the products had previously been available only through a traditional catalog.
Hundreds of products — from climbing equipment to traffic safety gear and Terex auger tools — can be ordered. New customers can self-register for an account, place orders by credit card, view order status, track shipments, and see invoices.
Existing Terex customers, including rental partners and dealers who previously had access to an E-commerce platform, the new platform comes with a host of new and upgraded features.
Online parts manuals for many of Terex Utility units are now browsable from the new website and allow simple Click-to-Cart functionality. In addition, parts are searchable by keyword, part number, and category — making part identification or discovery easier than ever.
“Improving the customer experience is foundational to our organization. The changes we have made to our eCommerce platforms go beyond an upgraded look,” said Blake Dahle, senior manager, digital customer e-experience. “We added functionality to simplify the entire process of finding and purchasing the parts customers need.”
For existing Terex account holders—request online access at https://parts.terex.com/
For new customer and retail sales—browse the catalogue at https://myparts.terex.com/
Lift & Access is part of the Catalyst Communications Network publication family.
