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Machinery Company Builds Next Generation of Service People | Construction News

Heavy equipment sales and rental company Kirby-Smith Machinery Inc. is building its next generation of service technicians by putting tech-school grads with experienced service experts.

Ten of the young technicians in the development program graduated as diesel equipment technology majors at Texas State Technical College in Waco.

The TSTC alumni are all full-time service technicians at the company, specializing in sales, repairs and rentals of bulldozers, dump trucks, excavators, boom trucks, loaders and other heavy machinery.

Ben Sitton, a technical trainer for Kirby-Smith, said TSTC in Waco's location is strategic for filling its needs at its Texas branches. Most of the graduates work in Kirby-Smith's Dallas branch.

"Everything is going computer-based and it is hard to find people who want to get dirty and build things," said Sitton. "We have a lot of guys retiring in the future, so we will constantly add trainees. We want to give them some of the knowledge of the more experienced workers before they retire."

Victor Membreno, 20, of Brenham and an August 2016 graduate of TSTC, learned about Kirby-Smith through friends.

"You have people who have done this for 25 years," Membreno said. "They see you as the next generation. They want to give you their knowledge."

Some of the skills the graduates are learning include fire, water, and air analysis; hydrology and failure analysis. The end result will be experienced workers certified as Komatsu technicians with a knowledge of how Kirby-Smith handles its service to customers.

"We can mold them into what we want," Sitton said.

The company teaches safety around the machinery. Ty McCarver, 21, of White Settlement and a spring TSTC graduate, said the family-like atmosphere is also emphasized. His career goal is to get repair experience and later move into management.

"I told them when I was interviewing that I was willing to work," McCarver said. "I did work on my grandfather's older cars growing up."

Rick Adam, 35, of Granbury and a spring TSTC graduate, said his job at Kirby-Smith is the best he has ever had.

Adam said the key to being successful at the company, and any job, is to listen.

"If you are willing to work and have an open mind and be willing to learn, those are the best things," he said. "We want co-workers who are willing to take a step back and think."

The alumni are grateful for what they learned in TSTC's Diesel Equipment Technology program.

"At DET, they taught us the basics," said Rodrigo Gutierrez, 21, of Ennis and a spring 2016 TSTC graduate. "Knowing your basics is important. We can grow from there."

Gutierrez said working with engines came naturally to him because he did repairs on his father's two tractor-trailers while growing up.

"I went to school for this, so I knew what I was getting into," Gutierrez said as he stood beside an excavator in the searing heat on a recent afternoon.

Ciro Suaste, 21, of Italy, Texas said TSTC's Career Services staff were helpful in him finding a job. The summer graduate said he enjoys the flow of work and the tools, particularly the sockets, he uses daily.

Sitton said the company anticipates hiring more TSTC graduates later this year.

"We like to find students with good grades who are willing to learn and have a good knowledge of hand tools and the basics going through school," Sitton said.


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